1. Once your class schedule is confirmed, it should be adhered to consistently. Any changes should only be made in case of emergencies or if a scheduling conflict arises. Please note that frequent changes to the schedule can cause issues for the teaching staff.
2. To avoid confusion, please refrain from finalizing class schedules directly with teachers without notifying the Admin Team, as this could affect the quality and continuity of your lessons.
3. Teachers are expected to start classes on time. If a teacher is more than 5 minutes late, please notify us immediately via WhatsApp. If no notification is provided, the Academy will not be responsible for any missed lessons.
4. If you need to miss a class, please inform the Admin Team at least one hour before the scheduled lesson. Absences without prior notice will be marked as “missed,” and no make-up session will be offered.
5. Online Quran Hub reserves the right to cancel the enrollment of students who miss more than 3 classes without prior notification. Please note that in such cases, refund requests will not be considered.
6.Missed classes cannot be refunded; however, if a prior notice is provided, make-up sessions can be arranged within 30 days. After this period, no rescheduling or refunds will be allowed.